93% of US Shoppers Are Convenience-Driven: What D2C Brands Can’t Ignore in Fulfillment
93% of US Shoppers Are Convenience-Driven: What D2C Brands Can’t Ignore in Fulfillment DHL’s 2026 E-Commerce Trends Report, released June 25, 2026, put a specific number on something most D2C brands already sense from their own return rates and support tickets: 93% of surveyed U.S. online shoppers identify as convenience-driven, prioritizing fast, free delivery and…